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New Payment Service Provider for Pasco County Utilities

By Meaghan Goepferich Posted on November 2, 2021

More payment options, improved features

New Payment Service Provider for Pasco County Utilities

Paying your Pasco County Utilities bill is now easier than ever!  We’re switching to a new payment service provider to offer our customers enhanced payment features and new payment options when paying your utility bill.

You can make payments with any of these easy-to-use methods:

  • By phone at 855-786-5344
  • Online using MasterCard, Discover, American Express or Visa
  • Online using Google Pay, Apple Pay, eCheck or ACH (Automatic Clearing House)
  • In-person at one of three Customer Service Centers (Visa not accepted in-person)
  • Recurring automatic payment via Electronic Funds Transfer (EFT)
  • Mail via U.S. Postal Service, FedEx or UPS

To see a step-by-step guide for the new method, or to learn more about all payment methods, please visit our Pasco County Utilities payment webpage.

“Switching to Invoice Cloud, a third-party provider, enhances our level of service, provides new payment features and ensures a top level of security,” said Utilities Customer Service Director Sandra Anderson.  “Expanding payment options for residential, commercial and business customers is a top priority.”

Credit card processing fees, whether payments are made in person, online or through the pay-by-phone option, will still apply.  Payment processing fees are paid directly to Invoice Cloud.  Pasco County does not collect any portion of the processing fee.

Visit PascoCountyUtilities.com for more information about Pasco County Utilities services.

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